Frequently Asked Questions

Find quick answers to common questions about Dietor's features, functionality, and practices for optimal nutrition tracking.

98%
Food Recognition Accuracy
50K+
Foods in Database
24/7
AI Assistant Available
95%
User Satisfaction

AI Food Scanning

Dietor is highly accurate in food recognition, able to identify over 50,000 different foods, ingredients, and dishes from your photos.

Tip: For best results, ensure good lighting and include the entire dish in frame. The AI works better with clear, unobstructed views of your food.

If the AI doesn't recognize something perfectly, you can easily correct it manually, and this helps improve the system for everyone.

While our AI recognizes most foods, you can easily handle unrecognized items:

  • Try different angles: Sometimes a different perspective helps
  • Manual search: Use the search function to find the food in our database
  • Custom entries: Create custom food entries for homemade or unique dishes
  • Similar substitutes: Choose a similar food and adjust the portions

Every correction you make helps improve our AI for future scans!

Yes! Dietor can identify multiple foods in a single image. The AI will automatically separate different items on your plate and provide individual nutrition breakdowns for each.

For best results with multi-food scanning:

  • Spread foods out so they're clearly visible
  • Avoid overlapping items when possible
  • Ensure each food takes up enough space in the image
  • Use good lighting to distinguish between different foods

While Dietor's AI works in various lighting conditions, good lighting significantly improves recognition accuracy. Natural light or well-lit indoor environments work best.

For low-light situations:

  • Use your phone's flashlight or camera flash
  • Move closer to a light source
  • Take multiple photos from different angles
  • Consider logging the meal manually if scanning isn't working well

Nutrition Tracking

Dietor uses comprehensive nutrition databases including USDA FoodData Central, commercial food databases, and verified nutritional information from manufacturers. Our data considers:

  • Serving sizes: Accurate portion estimation from image analysis
  • Preparation methods: Cooking methods that affect nutritional content
  • Ingredient variations: Different brands and varieties of the same food
  • Fresh vs. processed: Nutritional differences in food processing
Note: All nutrition values are estimates based on standard nutritional data. For precise medical or dietary requirements, consult with a healthcare professional.

Yes! Dietor tracks over 30 micronutrients including:

  • Vitamins: A, C, D, E, K, B-complex vitamins
  • Minerals: Iron, calcium, magnesium, zinc, potassium, sodium
  • Other nutrients: Fiber, omega-3 fatty acids, antioxidants

Access detailed micronutrient analysis in the nutrition breakdown section of each meal or your daily summary.

Dietor automatically calculates personalized nutrition goals based on:

  • Basic metrics: Age, gender, height, weight, activity level
  • Health goals: Weight loss, maintenance, muscle gain
  • Dietary preferences: Vegetarian, keto, Mediterranean, etc.
  • Medical considerations: Diabetes, hypertension, allergies
Professional Guidance: For specific medical conditions or athletic performance goals, consider consulting with a registered dietitian or sports nutritionist.

Absolutely! After scanning, you can easily adjust portions using:

  • Intuitive sliders: Drag to increase or decrease serving sizes
  • Percentage adjustments: Set precise percentages (e.g., 75% of suggested portion)
  • Weight/volume entry: Enter exact measurements in grams, ounces, cups, etc.
  • Multiple servings: Specify if you ate multiple servings of the same item

All nutrition values update automatically as you adjust portions.

AI Nutrition Coach

Dietor's AI nutrition coach is a smart assistant that understands nutrition and learns from your preferences. It can:

  • Analyze patterns: Identify trends in your eating habits
  • Provide recommendations: Suggest meals, snacks, and improvements
  • Answer questions: Explain nutrition concepts and food choices
  • Adapt to preferences: Learn your dietary restrictions and preferences
  • Goal optimization: Adjust advice based on your progress
Learning System: The AI becomes more personalized the more you use it, learning your preferences and providing increasingly relevant advice.

Yes! The AI nutrition coach excels at meal planning and can:

  • Generate meal plans: Create daily or weekly meal suggestions
  • Consider preferences: Account for dietary restrictions, allergies, and dislikes
  • Budget awareness: Suggest meals within your specified budget range
  • Time constraints: Recommend quick meals for busy days
  • Nutritional balance: Ensure meals meet your macro and micronutrient needs
  • Variety optimization: Prevent meal fatigue with diverse suggestions

Dietor's AI follows established dietary guidelines from trusted health organizations like the WHO, FDA, and USDA. However:

Important: The AI provides general nutritional guidance and should not replace professional medical advice. Always consult healthcare providers for medical conditions or specific health concerns.

The AI is excellent for:

  • General nutrition education
  • Healthy eating suggestions
  • Meal planning assistance
  • Lifestyle optimization

App Features & Usage

Dietor is designed to work best with an internet connection for the following features:

Online Features:

  • AI food scanning and recognition
  • AI nutrition coach conversations
  • Accessing updated food databases
  • Real-time nutrition analysis
  • App updates and improvements

Basic Functionality:

  • Manual food logging
  • Viewing your nutrition data and progress
  • Using core tracking features

For the best experience, we recommend using Dietor with a stable internet connection.

Absolutely. Dietor takes your privacy seriously:

  • Encryption: All data is encrypted both in transit and at rest
  • No sharing: We never sell or share your personal data with third parties
  • Local processing: Much of the AI processing happens on your device
  • GDPR compliant: Full compliance with international privacy regulations
  • User control: You can export or delete your data at any time
Privacy First: Your health data belongs to you. We're just here to help you make sense of it and improve your nutrition.

Dietor is optimized for efficiency:

  • Initial download: ~50MB for the core app
  • Food recognition: ~200MB for on-device food scanning
  • Food database: ~100MB for nutrition data
  • Photos: Optional - you can choose to save meal photos locally
  • User data: Minimal - text-based logs are very small

Total storage typically ranges from 350-500MB depending on your usage and photo settings.

Pricing & Premium Features

Dietor offers both free and premium features:

Free Features:

  • Basic AI food scanning (5 scans per day)
  • Manual food logging (unlimited)
  • Basic nutrition tracking
  • Daily goal tracking
  • Limited AI coach interactions

Premium Features:

  • Unlimited AI food scanning
  • Advanced nutrition analytics
  • Unlimited AI coach conversations
  • Detailed meal planning
  • InBody analysis and health metrics
  • Smart reminders and notifications
  • Export data and reports

Dietor Premium unlocks the full potential of your nutrition journey:

  • Unlimited scanning: No daily limits on AI food recognition
  • Advanced analytics: Detailed trends, patterns, and insights
  • Full AI access: Unlimited conversations with your nutrition coach
  • Meal planning: AI-generated meal plans and recipes
  • Health metrics: Complete InBody analysis and health tracking
  • Smart automation: Intelligent reminders and habit tracking
  • Data export: Download your data in various formats
  • Priority support: Faster response times and dedicated help

Premium subscriptions start at $9.99/month or $79.99/year (save 33%).

Yes! New users get a 14-day free trial of Dietor Premium with no credit card required. This gives you full access to:

  • All premium features
  • Unlimited AI interactions
  • Complete health analytics
  • Advanced meal planning tools
No Risk Trial: Cancel anytime during the trial period with no charges. If you don't cancel, you'll be automatically enrolled in the premium subscription.

Troubleshooting

Try these troubleshooting steps:

  1. Restart the app: Close and reopen Dietor completely
  2. Check available storage: Ensure you have at least 1GB free space
  3. Update the app: Install the latest version from your app store
  4. Restart your device: A full device restart often resolves issues
  5. Check internet connection: Ensure stable wifi or cellular connection
  6. Clear app cache: (Android) Go to Settings > Apps > Dietor > Storage > Clear Cache

If problems persist, contact our support team with your device model and iOS/Android version.

If food scanning isn't working as expected:

  • Check camera permissions: Ensure Dietor has camera access
  • Improve lighting: Use natural light or add more illumination
  • Clean camera lens: Wipe your camera lens clean
  • Focus properly: Tap the screen to focus on your food
  • Try different angles: Sometimes a different perspective helps
  • Update the app: Newer versions have improved food recognition
Alternative: If scanning still doesn't work, you can always search for foods manually or use the barcode scanner for packaged items.

To fix notification issues:

  1. Check app permissions: Ensure notifications are enabled for Dietor
  2. Device settings: Check your phone's notification settings
  3. Do Not Disturb: Make sure DND mode isn't blocking notifications
  4. Battery optimization: Disable battery optimization for Dietor
  5. In-app settings: Verify reminder settings are turned on in Dietor

iOS specific: Go to Settings > Notifications > Dietor and ensure Allow Notifications is on.

Android specific: Go to Settings > Apps > Dietor > Notifications and enable all notification types.

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help you get the most out of Dietor.

Contact Support