Contact Support

Get help with Dietor, provide feedback, or report issues. Our support team is here to ensure you have the best nutrition tracking experience possible.

Choose Your Support Channel

In-App Chat

Best for: Quick questions, technical issues

Response: 2-6 hours

Hours: 24/7 support


Open Dietor → Settings → Help & Support → Start Chat

Email Support

Best for: Detailed issues, feature requests

Response: 24-48 hours

Hours: Business days


dietor@egycad.com

Community Forum

Best for: Tips, discussions, user experiences

Response: Immediate

Hours: Always active


community.dietor.app

Bug Reports

Best for: App crashes, errors, malfunctions

Response: 12-24 hours

Priority: High


dietor@egycad.com

Response Times

Urgent Issues: App crashes, data loss, payment problems
Response within 2-6 hours
General Support: Feature questions, how-to guidance
Response within 24-48 hours
Feature Requests: Suggestions, improvements, new ideas
Response within 3-5 business days
Business Inquiries: Partnerships, media, enterprise
Response within 1 week

Contact Form

Fill out this form for detailed support requests. The more information you provide, the better we can help you!

Before Contacting Support

To get the fastest help, please:

Business & Media Inquiries

Partnership Opportunities

Interested in partnering with Dietor? Contact our business development team:

Media & Press

For media inquiries, press releases, and interview requests:

Enterprise Solutions

Looking for corporate wellness or healthcare solutions:

Social Media

Connect with us on social media for updates, tips, and community discussions:

Twitter Instagram Facebook LinkedIn

Office Information

EgyCad Smart Solutions
Our team is distributed globally to provide 24/7 support.

Mailing Address

For official correspondence and legal matters:
Dietor Support Team
EgyCad Smart Solutions
[Address will be provided upon request]

Support Hours

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